Conflict is normal - but it often escalates during teenage years because our kids are trying to assert their own wishes, and probably aren't very skilled at it.
As parents, it's easy to fall into classic conflict traps if we don't have the skills for resolving disagreements.
In this episode we talk about the key techniques we can use - and teach - to ease tension and bust-ups at home and elsewhere. What's even better is that by learning techniques for being assertive - and listening until everyone feels understood - we can turn conflict into a positive that deepens our relationships and creates lifelong bonds of understanding.
